Utility Billing

Pay and View Your Utility Bill Online

All auto pay customers were taken off auto pay in March and April 2018 due to a change in the City of Lakeville’s utility billing payment portal. If you have a payment that wasn’t taken out automatically and is now past due, register with PSN, our new payment processor, below. Download a flyer (PDF) with instructions.

You can make a payment online or mail a check for your current amount due and sign up for auto pay for future payments. If you have problems with online registration, making a payment, setting up recurring auto pay or don’t have a computer, call 1-877-885-7968 and press 0 during business hours for additional help.

If you have additional questions, call Utility Billing at 952-985-4580. Due to the high volume of calls, our response time may be delayed.

Consider opting out of receiving paper bills to save the City the cost of printing and mailing bills. Our new online electronic billing and payment service is free, convenient and secure.

There are three ways to pay your utility bill:

PSN logo Register for online billing and payments

Pay on a Mobile Device

Download "PSN Payments" from the App Store for iPhone or Google Play for Android.

Call to Pay

Even if you prefer to receive paper bills, you can still pay your bill electronically with this new service.

Utility bills are sent out quarterly, through the City's Finance Department. Your utility bill includes fees for water, sanitary sewer, street lighting services, environmental resources and state testing.

The City has a contract with RMR Services to read residential meters for billing. The meter readers wear identifying clothing and drive specially marked cars. Meter readers record usage from the outside readout device - they do not need to enter your home.

Utility Rates

Download the current schedule of utility rates (PDF).

Utility Payment Drop Boxes

Utility payment drop boxes can be found at the following locations:
  • City Hall: 20195 Holyoke Avenue
  • Water Treatment Facility: 18400 Ipava Avenue
  • Lakeville Liquors Kenrick: County Road 46 and Kenrick Avenue
  • Lakeville Liquors Galaxie: County Road 46 and Galaxie Avenue

Conserve Water - Reduce Water Costs

Faulty plumbing and irrigation of lawns can result in high water consumption. Download the water conservation techniques brochure (PDF) to learn water-saving tips.